top of page

Is Twin Peaks Home Care insured?

Work Safe BC Covered


Can i get the same cleaner/s to clean my prop



Rest assured we can give you the same cleaner/s to clean your property, however if the assigned cleaner/s is/are on vacation or on leave of absent we will give you a temporary cleaner/s to clean your property until the other cleaner/s come back from vacation.


Do i need to stay at home when the cleaners are in my house?

There is no need to step out while cleaners are in your house. Our cleaners are professionals and criminal record checked or screened. However it is recommended the house is empty while the cleaners are on the job site.


How long do i have to wait to get my house clean?

We have a 3.5 hours minimum for a regular cleaning and 6 hours minimum for the detailed cleaning, please review our Terms and Conditions.


Do i need to provide my own chemicals and equipment's to clean my property?

We bring our own cleaning supplies and equipment's , If you provide your own cleaning supplies and equipment's we welcome the ideas.


What kind of chemicals do your company use for cleaning?

Our clients request are our most priority, if you are preferred to a natural or synthetic cleaning chemicals, we are happy to do it for you.


What is included on a detailed cleaning?

We include moving furniture's, dust from top to bottom, detail fridge and oven, clean drawers and cabinets.


Do you accept bi-weekly cleaning?

We do accept daily, weekly, bi-weekly, monthly, or annually cleaning


I have a Air-BNB unit and I'm here in the US?

We also manage Air BNB's such as cleaning departures, supplying amenities and linen washing. We can give you a guarantee peace of mind while you are away.


Do you accept credit card payment?

We prefer to accept E-transfer, Cheque, Cash Payment.

bottom of page